Shipping Policy

Harmonic Solutions & Wellness ships research-use products throughout the United States and to
select international regions, subject to applicable laws and import regulations.

1. Order Processing

• Orders are typically processed within 1–2 business days.
• Orders received after business hours or on weekends/holidays will be processed the
  next business day.
• Processing times may vary during high-volume periods.

2. Shipping Methods

We use reliable domestic and international carriers. Shipping options may include:

• Standard
• Expedited
• Priority

Available methods will appear during checkout.

3. Delivery Timeframes

Delivery estimates are determined by the carrier and destination.

Harmonic Solutions & Wellness is not responsible for delays caused by:

• Carrier issues
• Customs inspections
• Incorrect addresses
• Weather or operational disruptions

4. Shipping Restrictions

We comply with all local, federal, and international regulations. Therefore:

• Some products may not be eligible for shipping to certain regions.
• Customers are responsible for understanding import laws in their country.

We reserve the right to cancel orders that cannot be legally shipped.

5. International Shipping

International buyers are responsible for:

• Customs fees
• Duties
• VAT or import taxes
• Compliance with regional regulations

If a package is rejected or seized by customs, no refund will be issued.

6. Order Tracking

Tracking information is provided once the order ships. Customers are responsible for
monitoring delivery progress.

7. Lost, Stolen, or Damaged Packages

Once a package is marked “Delivered” by the carrier, responsibility transfers to the
customer. For damaged or incorrect items, email us within 48 hours of delivery:

email: info@harmonic-solutions.com

8. Incorrect or Incomplete Address

Customers must ensure accurate address details during checkout.
Packages returned due to incorrect addresses may incur additional fees.